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Frequently Asked Questions

Quickly find answers to your questions about GoProsperia. Product features, pricing, data security and account management explained clearly.

Product

What is GoProsperia?

GoProsperia is an asset prospecting management platform designed for Quebec investors. It lets you centralize your opportunities, contacts, tasks, and analyses in one secure place.

What types of assets can I manage?

GoProsperia supports all types of assets: residential real estate (plexes, single-family homes), commercial, land, and soon other asset classes like art, collector vehicles, and more.

Can I collaborate with my team?

Yes! GoProsperia lets you create an organization and invite members. Each member can have different permissions and access shared opportunities.

How do I add my opportunities to GoProsperia?

Two ways: manual entry, or Smart Import, which extracts data directly from your PDF and Excel files. You then organize everything in a visual drag-and-drop pipeline.

What are Observations?

Observations automatically monitor your records and alert you to what deserves your attention, so you never lose track of an opportunity.

Can I manage my tasks and calendar?

Yes. Create tasks linked to an opportunity or contact, assign them to a teammate with a due date, and switch between Kanban and Calendar views. Google Calendar sync keeps everything in one place.

Pricing

Is there a free trial?

Yes, we offer a 30-day free trial with full access to all features. Cancel before the trial ends and you'll never be charged.

Can I change plans at any time?

Absolutely! You can upgrade or downgrade at any time. Adjustments are prorated.

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express).

When will the paid plans be available?

GoProsperia is in early access. Sign up now to lock in launch pricing and help shape the platform with us.

Security

Where is my data stored?

Your data is hosted on secure, encrypted cloud infrastructure. Our providers are bound by agreements compliant with Quebec's Law 25. For details on processing, please see our privacy policy.

Are you compliant with Law 25?

GoProsperia is built to meet Quebec's Law 25 requirements — a designated privacy officer, a transparent privacy policy, consent management and an incident-response process. See our privacy policy for details.

How is my data protected?

Your data is encrypted in transit (TLS 1.3) and at rest (AES-256). We use secure authentication and review our code and dependencies as part of our development process.

Who can access my data?

Each organization is completely isolated from the others. Your data is only accessible to your team members, based on the permissions you grant them.

Is my data backed up?

Yes. Automated backups run daily with retention across multiple periods, and copies are stored securely and encrypted.

Account

How do I create an account?

Click 'Sign Up' and follow the steps. You'll receive a confirmation email. Once confirmed, you can create your first organization.

How do I cancel my subscription?

You can cancel your subscription at any time from your organization settings. You'll keep access until the end of your paid period.

How do I invite my team and manage permissions?

From your organization, invite members by email and assign each one permissions based on their role. They then get access to the team's shared opportunities.

How do I reset my password?

Use the password reset option on the sign-in page. You'll receive an email to securely set a new password.

Can't find your answer?

Our team is here to help. Contact us and we'll get back to you quickly.

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